Privacy Policy

Cyberficient (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through cyberficient.com (the “Site”), how we use it, and the choices you have.

Information We Collect

Information you give us. When you use a form on the Site, such as the contact form, the newsletter signup, or the pricing calculator, we collect the information you submit. This may include your name, company name, email address, phone number, the message you write, and the configuration you choose in the pricing calculator (for example, number of users, servers, and office locations, selected add-ons, and the estimated monthly total).

Information collected automatically. When you visit the Site, our servers and the services we use may automatically record technical information such as your IP address, browser type, device type, pages visited, referring page, and the date and time of your visit. We may use cookies and similar technologies to operate the Site and understand how it is used.

How We Use Your Information

  • To respond to your inquiries and requests, including preparing proposals.
  • To send you the newsletter or other updates, if you subscribe.
  • To send confirmation and notification emails related to your submission.
  • To operate, maintain, secure, and improve the Site, including preventing spam and abuse.
  • To comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us operate the Site and our business, and only as needed for those services. These include, for example, our website hosting provider, our email delivery provider, our form and spam-protection tools (including Cloudflare Turnstile), and our content delivery and security providers. These providers are permitted to use your information only to perform services for us.

We may also disclose information if required by law, to respond to legal process, or to protect the rights, property, or safety of Cyberficient, our customers, or others. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Similar Technologies

The Site may use cookies and similar technologies for essential functions, security, and, where applicable, analytics. You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site work. [Add details of any analytics or advertising tools in use, such as Google Analytics.]

Third-Party Services and Links

The Site may include embedded content, such as maps, and links to other websites, including our customer portals. These third parties have their own privacy practices, and we are not responsible for them. We encourage you to review their policies.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may unsubscribe from our newsletter at any time using the link in our emails or by contacting us. Depending on where you live, you may also have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. We may need to verify your identity before responding.

Children’s Privacy

The Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

If you have questions about this policy or your information, contact us:

Cyberficient
2 Public Square, Suite 205
Hagerstown, MD 21740
Phone: (301) 371-2300
Email: [email protected]